Payment Policy
Effective Date: February 19, 2025

At FreshUpCite, we aim to provide secure and convenient payment options for our customers. Please review our payment policy below.

1. Accepted Payment Methods

  • We accept major credit cards (Visa, MasterCard, American Express, Discover).
  • PayPal and other secure online payment gateways.
  • Bank transfers may be available upon request for bulk orders.

2. Payment Processing

  • All payments must be made in full before order processing and shipment.
  • Payments are processed securely through encrypted payment gateways.
  • Customers will receive a confirmation email once payment is successfully processed.

3. Currency and Pricing

  • All prices are listed in USD and are subject to change without prior notice.
  • Prices may vary depending on applicable taxes, shipping fees, and promotional discounts.

4. Taxes and Fees

  • Customers are responsible for any applicable sales taxes based on their location.
  • Additional transaction fees may apply based on the payment method chosen.

5. Payment Issues and Disputes

  • If a payment fails or is declined, the order will not be processed until a successful transaction is completed.
  • In case of any unauthorized charges, customers should contact their bank or payment provider immediately.
  • Any disputes related to payments should be reported to info@freshupcite.com within 7 days of the transaction.

6. Refunds and Cancellations

  • Refunds will be issued in accordance with our Refund and Return Policy.
  • Orders can be canceled within 24 hours of placement for a full refund.
  • Once an order has been shipped, it cannot be canceled.

7. Contact Us

For any questions or concerns regarding payments, please contact us at:

  • Email: info@freshupcite.com
  • Phone: (803) 473-2902
  • Address: 6266 Silver Rd, Manning, South Carolina

Thank you for shopping with FreshUpCite!